Privacy Policy

This Privacy Policy outlines how Don Sam Braid Mastery ("we," "our," or "us") collects, uses, and protects information for our hair braiding services, educational training programs, and product sales. As of 2026, we prioritize transparency and the security of your data in accordance with modern privacy standards.

1. Information We Collect

We collect information to provide high-quality braiding services, certification training, and product fulfillment:

  • Personal Identifiers: Name, email address, phone number, and physical address for service bookings, course enrollment, or product orders.
  • Professional Data: For Mastery students, we may collect professional backgrounds, student ID numbers, and progress metrics.
  • Health Information: We conduct discreet scalp health checks before services. This information is used solely for safety and is not stored permanently unless required for recurring medical accommodations.
  • Order Details: Records of custom braid wigs and specific hair products purchased, including style, color, and size preferences.
  • Technical Data: IP addresses and website usage behavior collected via cookies to improve our online booking and shopping experience.

2. How We Use Your Information

  • Service & Product Delivery: To manage appointments, process product orders and payments, arrange shipping, and deliver training materials.
  • Communication: To send order confirmations, shipping updates, appointment reminders, course updates, or promotional offers (with your consent).
  • Security & Hygiene: To maintain strict salon sanitation standards and ensure client safety during procedures.
  • Legal Compliance: To meet tax, accounting, and regulatory requirements for small businesses.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share data with:

  • Service Providers: Secure payment processors (such as Stripe or PayPal), shipping partners, and booking software providers.
  • Legal Authorities: If required by law to protect our rights or comply with judicial proceedings.

4. Products We Sell

We offer a curated selection of products to complement our services and training programs:

  • Custom Braid Wigs: Personalized, high-quality braided wigs for effortless style and as solutions for hair loss conditions like alopecia.
  • Hair Care Products: High-quality, natural hair products sourced from local suppliers, including items like natural oils, gels, and mousses used in our professional techniques.
  • Styling Tools & Accessories: Specific tools demonstrated in our mastery classes, such as heatless spiral hair curlers or professional-grade combs.

5. Your Privacy Rights

Under 2026 regulations, you have the following rights regarding your data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Correction: Request that we update or correct inaccurate information.
  • Right to Deletion: Request the removal of your data once our service or legal obligation is complete.
  • Right to Opt-Out: Withdraw consent for marketing communications at any time.

6. Data Security & Retention

We implement industry-standard physical and electronic safeguards, including encrypted networks for payment data. We retain client and student records for the duration of the relationship plus any period required for certification verification or tax purposes (typically 6 years).

7. Children’s Privacy

Our services, training, and direct product sales are intended for legal adults. We do not knowingly collect information from individuals under the age of 16 without explicit parental or guardian consent.